Shipping & Delivery

Effective Date: April 2026

At Leexir, we ensure every order is handled with precision, security, and care. As a seller of pre-owned luxury items, our shipping process is designed to protect both the product and your experience.

1. Shipping Locations

We ship to Tier 1 countries, including:

  • United Kingdom
  • United States
  • European Union
  • Canada
  • Australia

If your location is not listed, contact us before placing an order.

2. Processing Time

  • Orders are processed within 1–3 business days after payment confirmation
  • Each item undergoes final quality and verification checks before dispatch

During high-demand periods, processing times may be slightly extended.

3. Delivery Time

Estimated delivery times:

  • UK & Europe: 3–7 business days
  • USA & Canada: 5–10 business days
  • International: 7–12 business days

Delivery times are estimates and may vary depending on:

  • Courier service
  • Customs clearance
  • Destination country

4. Shipping Method

  • All orders are shipped via trusted, trackable courier services
  • High-value items may require signature on delivery

Once shipped, you will receive a tracking number via email.

5. Shipping Costs

  • Shipping fees are calculated at checkout based on destination
  • Promotional free shipping may be offered on selected orders

Shipping charges are non-refundable, except in cases of error on our part.

6. Customs, Duties & Taxes

For international orders:

  • Customers are responsible for customs duties, VAT, and import taxes
  • These charges are determined by your local authorities

Leexir has no control over these fees and cannot estimate them accurately.

7. Address Accuracy

Customers must ensure that:

  • Shipping details are accurate and complete
  • Contact information is correct

Leexir is not responsible for:

  • Delays or losses due to incorrect addresses
  • Failed delivery attempts

8. Delivery Issues

If you experience any delivery issues:

  • Contact the courier first using your tracking number
  • If unresolved, contact us within 48 hours

We will assist where possible, but we are not liable for courier-related delays.

9. Lost or Stolen Packages

  • Once marked as “delivered,” responsibility transfers to the customer
  • Leexir is not liable for lost or stolen packages after delivery

We recommend:

  • Using secure delivery addresses
  • Ensuring someone is available to receive the package

10. Damaged Shipments

If your package arrives damaged:

  • Report within 48 hours of delivery
  • Provide clear photos of:
    • Packaging
    • Product condition

We will investigate and offer:

  • Replacement (if available), or
  • Refund (based on case review)

11. Delays & Force Majeure

Delays may occur due to:

  • Customs inspections
  • Weather conditions
  • Logistics disruptions

Leexir is not responsible for delays beyond our control.

12. Order Tracking

Once your order is shipped:

  • You will receive a tracking link via email
  • Tracking updates depend on the courier system

13. Contact Us

For shipping-related inquiries:

Leexir
📧 Email: info@leexir.com
📞 Phone: +971 50 618 9805